Privacy

Effective 10 November 2026

In short: Chalk runs on your Mac and keeps your boards there. We only handle what we need to sell you Chalk and send you your key: your email, your purchase and the payment details Stripe collects. We don't sell data, and neither Chalk nor this website uses analytics or ad trackers.

Who's responsible

The Chalk team, who make and sell Chalk, are responsible for the personal data described here. For questions or requests, write to our support address.

The Chalk app

What we collect when you buy

WhatWhyWho handles it
Email address, name, billing country or address, payment detailsTo take payment and prevent fraudStripe (we never see your full card number)
Email address and license keyTo email you your key, and again if you ask for itResend
Purchase record (date, amount, Stripe IDs)Records, refunds and taxStripe
IP address and request details in server logsTo run the website and download service and keep them secureVercel (website), Render (downloads)
What you write to supportTo help youOur email provider

This website loads no third-party scripts or fonts. Its fonts are served from our own site.

Legal basis

Where laws such as the GDPR or Nigeria's Data Protection Act apply, we use this data to perform our contract with you (selling and delivering Chalk), to meet legal duties such as tax records, and for our legitimate interest in keeping our services secure.

How long we keep it

Purchase records are kept for 6 years, because tax law requires it. Server logs are kept for no more than 30 days. Support emails are kept for up to 2 years after we last write to each other, unless they're part of a refund or dispute that needs them longer.

Your rights

Depending on where you live, you can ask to see, correct or delete your data, or object to how we use it. Write to our support address and we'll answer within 30 days. If you're unhappy with our answer, you can complain to your local data protection authority.

Transfers

Our providers may process data outside your country, including in the United States, under safeguards such as standard contractual clauses.

Children

Chalk isn't meant for children under 16, and we don't knowingly collect their data.

Changes

If we change this policy we'll update the date above, and email buyers about any significant change.